FAQ & TERMS

 

Who is

A MUSE IMPRESSIONS?

aMuse Impressions is the online gallery owned and operated by Christophe and Katherine Vorlet.
The gallery was created in 2017 to fulfill the growing demand for high quality pigment prints of Christophe Vorlet's artwork. Please visit our site often as we will continuously add new art to the collection. 

 

Our Prints

We use a professional Fine-Art Glicée printer and archival quality Ultra Chrome pigment based inks, providing the most vibrant colors. Per manufacturer’s warranty, the inks will last over 120 years.  All images are printed on smooth, natural white, fine art paper, museum grade 330gsm,100% cotton rag.
Archival reproduction prints of Christophe's original artwork are an affordable way to own interesting pieces for your home, office, for yourself or for gifts. 
Each print is dated and signed by the artist and shipped to you, ready to be framed according to your own taste and needs.

 

 

Framing

Since safe shipping of glass frames is prohibitively expensive, we only offer unframed prints.

 

What is Giclée Printing?

Giclée Printing (pronounced zhee-klay) is a French word meaning "a spray of liquid". Our prints are created using professional high tech ink-jet printers that spray archival inks onto the substrate. This process starts with a high-resolution photograph or digital scan of the artwork the digitally files are color corrected if necessary and adjusted for optimal printing results. Unlike negatives used in offset printing, these digital files won't deteriorate over time. But the best advantage that Giclée has over other printing methods is its ability to create extremely high quality images.

 

Color accuracy of images shown in the online gallery

The images you see on our website represent the original as closely as possible. Since natural pigments and paper can't be accurately reproduced digitally, the original artwork may look slightly different from the digital preview. The actual giclée print feels much richer and more nuanced than what you see on your screen.

 

Order confirmation

You will receive an order confirmation via email after you've placed your order.

 

Payment & invoice

We accept Credit Cards payments only. You will receive a printed invoice with your shipment.

 

Shipping

Please allow 7 - 10 business days for your print order to ship. Shipping cost within the United States is a flat rate of $10.00. You will receive a shipment notification once it is ready to go. Delivery times vary based on your location.

 

International shipping costs and customs duties

Please allow 7 - 10 business days for your print order to ship. International shipping cost is a flat rate of $40.00 per image (or 1 Elephant). Please contact us if are purchasing more than one item. 
We comply with all tax and customs regulations and will include all the required paperwork shipping invoices and a statement or certificate of originality of the printed artwork for a duty free entry. However, the buyer is responsible for any incurring customs fees, VAT or sales taxes.

 

How is my artwork packed and shipped?

The prints are packed and shipped in sturdy 3inch diameter cardboard tubes.

 

Can I expedite my order?

Please email us and let us know what you need and we will try to accommodate you.

 

Important notes on shipping

Please double check that your email and mailing addresses are correct. Shipment notifications and tracking information will be sent via email the day before or day of your shipment.
A Muse Impressions is not responsible for any lost or delayed packages due to incorrect address information. 

 

How to Flatten Rolled Art Prints?

If you intend to have your print professionally framed, let them handle the flattening of your art piece. Never, ever use an iron, steam or any other moisture. Do not scrape the back of the print over the edge of a table, or other furniture. Prepare a flat, smooth, hard and clean surface. Wash your hands before handling the print. Remove print from tube and unroll it image side up. Place a smooth paper, same size or lager, to cover image and place heavy objects such as books on the ends and middle of print. Let sit for several hours.

 

How do I recognize an authentic art print by Christophe Vorlet?

Each print is signed and comes with a signed and stamped certificate of authenticity.

 

What about copyright of an image?

With the purchase of an art piece, you become the owner of the physical art piece. The copyright remains with Christophe Vorlet. You may not reproduce the image without written consent of Christophe Vorlet.

 

Can I exchange an item or return for a refund?

Please read listings carefully. We try to be as transparent as we can when describing each item and if you are unfamiliar with any of the materials and processes mentioned please do not hesitate to ask. A Muse Impressions cannot offer any refunds if you are surprised by anything that is mentioned in the listing. 

We do not issue refunds unless there has been a gross mistake on our part. 
Returns for refund or exchange must be arranged within 3 days of delivery via email. Items must be returned in the same state you received them in. For example, if you are not reporting damage, item must be returned and arrive in unaltered and re-sellable condition. Refund will be for the price of the item minus shipping. Customer is responsible for shipping cost on all returns and exchanges.
Items returned/exchanged without prior notification will not be accepted and be returned to sender.

No refunds or exchanges on custom prints.
A Muse Impressions is not responsible for any items that are late, lost, stolen or damaged during shipping. We cannot refund items that are lost or damaged but will be more than happy to send a replacement. Due to the small nature of our operation, we cannot be lenient about our refunds and exchange policies.

Thank you for understanding.